SHIPPING INFORMATION
Fast, Safe & Reliable Delivery
We carefully pack every Veloni order to ensure your skincare and haircare essentials arrive safely and in perfect condition. Below is a quick overview of our shipping process.
Order Processing
Orders are processed within 1–2 business days before dispatch.
Estimated Delivery
Most orders arrive within 3–7 business days, depending on your location.
Secure Packaging
Every order is packed with care to ensure products arrive safely.
Delivery Coverage
We currently deliver across India through trusted courier partners.
Order Processing
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next working day. Customers receive an email confirmation after dispatch.
Shipping Time
Estimated delivery timelines:
- Metro Cities: 2–4 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: Additional delivery time may apply
Shipping Charges
Free Shipping on orders above ₹499. Standard shipping charges apply to orders below the minimum amount.
Order Tracking
Customers receive a tracking link via email or SMS once the order has been shipped.
Delivery Delays
Possible delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.
Incorrect Address
Customers are responsible for providing accurate shipping information. We cannot be held liable for delays or non-delivery due to incorrect addresses.
Damaged Package
If the package arrives damaged or tampered with, please contact us immediately with photos of the package and product. We will arrange a replacement or refund as appropriate.
